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Showing posts from January, 2011

Managing and Motivating Employees in Their Twenties

This is a great article from the Harvard Business Review about how to manage and motivate employees in their twenties. As the incoming workforce gets younger and managers get older, it's important to address the generational divide. Make no mistake, what was valued by their parents, is not necessarily what is valued by their kids. Managing and Motivating Employees in Their Twenties From Harvard Business Review

What’s in your handbook?

This is a great, easy-to-read article about what makes a great employee handbook. Having just completed this exercise for my organization, I was pleased to see I had followed quite a few of the steps. And now, I'll be editing it to make sure I follow them all! What’s in your handbook?

The Follies and Foibles of Wearing Too Many Hats

There are a couple of different shortcomings to spreading yourself too thin in an organization. This is a concept I've become intimately familiar with in the past few months as my new position at a new company has required me to tackle everything from office management, project management, human resources, training and customer support. Not going to say I've discovered the secret just yet, but here are a few tricks I've learned to gain some balance. 1. Focus on one vertical at a time. For me, this means that if I'm reviewing resumes or prepping for reference checks, I focus all of my attention on that task at that moment. Same for customer support. It's easy in our multi-screen world to divide our attention, touching a bit on every thing instead of really taking the time to dive into one task. Trust me, you'll feel a lot more successful at the end of the day if you can check one or two things off your list, as opposed to looking at it and thinking, "Well, I...